About Us

Who We Are

We are an organisation of women committed to the eradication of Domestic Abuse. We strive to raise the profile of women and children affected by Domestic Abuse and promote the provision of services to meet their needs across South Ayrshire. We run refuges, safe houses at unadvertised addresses, where you and your children (if any) can stay. At The Willows you will have a family room, your own toilet and shower room and share the rest of the house with other women and children who have experienced domestic abuse. The Willows has workers there 7 days a week to help support you through the choices you make. There is space for children to play and a children’s worker to help them make sense of their experiences.

In addition to The Willows, we also have access to dispersed accommodation that will allow a bit more independence for your family if required.

Are you in any way ill-treated or frightened by the partner you live with?
Are you afraid or anxious about the way your partner behaves?
Are you ashamed of things that happen to you within your relationship?
Are you concerned about your children witnessing abuse?


Women’s Aid Bill of Rights for Women

I am not to blame for being beaten and abused
I am not the cause of another’s violent behaviour
I do not like or want it
I do not have to take it
I am an important human being
I am a worthwhile woman
I deserve to be treated with respect
I do have power to take good care of myself
I can decide for myself what is best for me
I can make changes in my life if I want to
I am not alone
I can ask others to help me
I am worth working for and changing for
I deserve to make my own life safe and happy

Perhaps you are still living with an abusive partner and don’t want to leave him.
Perhaps you are looking for a place of safety for you and any children you may have.
Perhaps your experience of abuse happened several years ago.
Whatever your personal situation, we would like to offer you our support.

Any woman who would like to talk about any of the above issues can access free, confidential support and information from:
South Ayrshire Women’s Aid
28 Sandgate, Ayr KA7 1BW
Tel: 01292 266482 

Hours: Mon-Fri 9.00am – 4.30pm

Out of hours and public holidays answering machine only.

Talking to a support worker about past or current experiences of abuse can help you identify the choices that you feel are best for you and your future. We can provide information about legal and housing rights, contact and residence, money etc, so you can consider your options and plan ahead.

It may be that you choose not to leave your partner. That choice will be yours and it will be respected. If you want we will continue to support you in any way we possibly can. However, if you and your children need to find somewhere else to stay as a result of Domestic Abuse we can provide you with information about local refuge provision.

What We Do

What can our Women’s Aid office provide? 

  • Crisis support and/or on-going support to enable women survivors of Domestic Abuse to identify options and choices.
  • Help in securing safe, alternative accomodation, e.g. The Willows
  • Information about legal, financial, housing and benefit rights and entitlements.
  • Referrals for additional home security, such as locks, security alarms, etc.

Women’s Aid Locations

If you are in any way worried, Women’s Aid can help. There are Women’s Aid groups based all over Scotland. We are ordinary women who are concerned about domestic abuse. Click link to see Women’s Aid in the rest of Scotland:

Rural Outreach Service

The outreach service provides a woman with the opportunity to talk in private and receive:

  • Emotional support in coping with her situation (a woman doesn’t need to be in crisis, have left or be planning to leave her partner to receive support).
  • Information (legal/housing/benefits rights).
  • Crisis-response support (if required) – safe accommodation for a woman and her children who urgently need to flee a situation of domestic abuse.

Support and Information can be accessed throughout all of South Ayrshire, for example Girvan, Maybole, Tarbolton, Mossblown, Annbank, Coylton, Troon, and Dundonald, amongst others.

If your circumstances prevent you from leaving your home, support can be arranged through home visits with the outreach worker.

For more information regarding this, please contact South Ayrshire Women’s Aid:

  • Office Tel: 01292 266482

Independent Domestic Abuse Advocate

An IDAA provides a person centred service to high risk cases of domestic abuse where there is a risk of homicide or further serious injuries. This support is short to medium term but the woman can then be referred to our Support Service to address any other issues she may have in relation to domestic abuse.
Support can be accessed throughout South Ayrshire in the person’s home, in South Ayrshire Women’s Aid office in Sandgate, Ayr or at a place of safety, wherever the person feels more comfortable and safe.

  • Individualised support and safety planning (to ensure that the risk to the woman is reduced) this is developed with the woman and is specific to her.
  • Safe accommodation if necessary
  • Advocate on behalf of women with Police Scotland, Procurator Fiscal, Social work and any other relevant agencies.
  • Court Support, this includes organising special measures when attending at court. This could be a court supporter, separate waiting room, side door, video link, or screens.

Where We Are

We have recently moved and our new address is:

28 Sandgate

Please use the map below to find our location. We are within easy walking distance of Ayr train station and most of the major local bus routes.